Collabera hiring Service

Company:  Collabera hiring Service Desk Executive Role

Eligibility: Any Graduate

Experience: 0 to 4 yrs

Job Role: Service Desk Executive

Job Location: Chennai

Company Profile:

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a $440 million IT company, Collabera’s client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to succeed in an increasingly competitive marketplace. With over 6500 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including .

Job Description:

·         Minimum 6month of previous IT Service Desk and/or Call Centre experience required

·         Excellent communication skills and telephone manner.

·         Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries

·         Receiving, logging and managing calls from internal staff via telephone and email

·         1st and 2nd line support – troubleshooting of IT related problems from in-house software to hardware, such as Laptops & PCs

·         Escalate unresolved calls to the infrastructure support team

·         Log all calls in the Service Desk Call Logging system service Now

·         To maintain a high degree of customer service for all support queries and adhere to all service management principles.

Click to grab: http://goo.gl/C6Q4Xe

CSS Corp

Company: CSS Corp hiring Technical Support Engineers

Eligibility: B.E/ B.Tech /Degree / Diploma with basic domain knowledge in Networking concepts

Experience: Fresher or Experienced

Job Role: Support Engineer

Job Location: Chennai

Company Profile:

CSS Corp is a global technology services company supporting enterprise and consumer products, deploying networks and managing IT infrastructure (stand alone, cloud or mobile enabled). We partner with many of the Fortune 1000 companies to help realize their strategic business outcomes and be future-ready. Our expertise and in-depth understanding of the enterprise & consumer tech support space, along with proven pedigree in Remote Infrastructure Management Services (RIMS), helps enhance IT availability and business efficiency, to more than 140 customers worldwide. Our R&D arm, CSS Corp Innovation Labs designs and develops products and IP, creates platforms and solutions to accelerate IT transformation and enable faster go to market for customers..

Job Description:

Handling US customers and troubleshooting their technical queries
Completely involved in troubleshooting technical problems
Must meet or exceed individual performance goals and metrics focused on providing superior Business supportCSS CORP is hiring for Technical support engineers.

Resolve networking,OS,Virus related issues for customers.

Desired Profile:

Must possess excellent oral and written communication skills in English
Flexible to work in 24/7 environment.
Excellent Listening & Probing skills
Excellent customer orientation and grasp of customer service
Exhibit strong interpersonal skills, positive and customer centric approach
Education:UG -Any Graduate - Any Specialization, Graduation Not Required 

PG - Any Postgraduate - Any Specialization, Post Graduation Not Required 
Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required

Kindly forward your updated resume if the above mentioned JD matches your profile.


Name: Praveen Venugopal 
Contact number (Mobile / Extension): 9841347104 
Contact id : praveen.venugopal@csscorp.com 

Venue details :
 Ambit IT Park, Ambattur Industrial Estate,
Opp. to prince info park.