HCL

Company: HCL

Eligibility: BE/BTech/Diploma

Experience: 0 - 4 Years

Job Role: Junior Engineer Product Support

Job Location: Chennai

Walk-In Date : 01 June - 05 June 2015

Walk-In Time : 10:00 AM

Company Profile:

HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 6.4 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies (www.hcltech.com) and HCL Infosystems (www.hclinfosystems.in). The 37 year old Enterprise, founded in 1976, is one of India's original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 90,000 professionals from diverse nationalities, operating across 31 countries including 505 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors.

Job Responsibilities:

·         Trouble shooting for Broadband related issues.

·         Setting up wireless connection on Laptops and Desktops.

·         Connectivity issues with ops Modem, Routers, Hubs and Switches.

·         Dealing with network connectivity LAN , WAN and MAN.

·         Checking the exchange line issues / outages / fixing appointment with the technician at UK.

·         Inbound Customer service, general information related to customers account/billing query etc.

·         Information related to customer order for new connection.

Skill Set:

·         Excellent Communication Skills with neutral accent.

·         Immediate joining required.

·         Willing to Work in Night/ Rotational Shifts.

·         Basic knowledge of networking concepts required for broadband related to trouble shooting.

Venue Details:

HCL Technologies Limited,

 Navins WSS Towers 107, Harris Road,

 Pudupet, Near Casino Theatre,

Chennai-2.