CSS Corp

Company: CSS Corp

Eligibility: Any Graduate

Experience: Freshers

Job Role: Support Engineer

Job Location: Chennai

Event Date :  15 Dec - 19 Dec 2014

Event Time :  11:30 AM - 05:00 PM

Company Profile:

CSS Corp is a global technology services company supporting enterprise and consumer products, deploying networks and managing IT infrastructure (stand alone, cloud or mobile enabled). We partner with many of the Fortune 1000 companies to help realize their strategic business outcomes and be future-ready. Our expertise and in-depth understanding of the enterprise & consumer tech support space, along with proven pedigree in Remote Infrastructure Management Services (RIMS), helps enhance IT availability and business efficiency, to more than 140 customers worldwide. Our R&D arm, CSS Corp Innovation Labs designs and develops products and IP, creates platforms and solutions to accelerate IT transformation and enable faster go to market for customers.

Job Description:

Assist customers to troubleshoot by providing a consultative approach to problem solving.

Respond to called-in inquiries from clients regarding their products and related services.

Maintain high level adherence and compliance towards policies, process and procedures.

Provide exceptional customer service at all times.

Look for the solution through stock knowledge or by conducting research utilizing internal and external resources.

Ensure all transactions are documented appropriately

Venue Details:

Ambit IT Park, Ground Floor,

Ambattur Industrial Estate,

Chennai.

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